Fiat24 card review: the programme is on hold, so the only honest question is what comes next

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

Fiat24 was one of the more ambitious attempts to bridge bank accounts and on-chain finance: a Swiss-regulated current account, an NFT-based account number, and a Mastercard debit that spent directly from a multi-currency balance. In late 2024 the card page announced a launch “Coming soon in December 2024”. Today, the main site sits in maintenance mode and new applications are not being accepted. That is the single most important fact about this product, and the rest of this review flows from it.

If you came here looking for a card to apply for, there is nothing to apply for right now. If you already hold a Fiat24 card and a balance, your situation is different: you need to understand what is still working, how to get your money out, and what realistic alternatives look like. This page is built around both of those readers, with a single scoring verdict up front and the details grouped by what you actually need to do.

Conditions are current as of October 28, 2026.

Verdict

I would score the Fiat24 card at 3.3 out of 10. The product is regulated under FINMA, the underlying technology is genuinely interesting, and the on-paper feature set (multi-currency balances, Direct Pay per currency, NFT-tiered limits) is more thoughtful than what most crypto cards offer. None of that matters if the programme is not issuing cards and the website is in maintenance mode. A card you cannot actually obtain is not a 5 or a 6 in “who can get it”; it is a zero.

The audience for this page, in practice, is existing holders trying to get their balance out, plus people who arrived because they had heard of Fiat24 and want to know what to use instead. I have weighted the score accordingly. If you are reading this as someone choosing a fresh card, the only honest answer is to look at the alternatives section.

Here is how the score breaks down across the criteria:

Existing holders should focus on withdrawing their remaining balance, and prospective applicants should look elsewhere.

What happened to the programme

The clearest statement of where Fiat24 stands is on the products page itself. The card section is headed “Coming soon in December 2024”, which has not been updated since. The main fiat24.com domain is in what the company describes as a maintenance mode, and no new applications are being accepted. There is no public statement explaining the pause in plain English, and the timeline is patchy.

A few specific changes have been documented on the company’s own pages. New clients onboarding from 5 June 2026 are subject to a USD 30,000 monthly limit, which conflicts with the USD 100,000 per 30 days figure shown elsewhere on the same page. A refund processing fee of 1 USD, 1 EUR or 1 CHF (7 CNH), deducted from the refund itself, took effect on 15 May 2026. Limit-upgrade requests are not being accepted. The company has also written in its terms that accounts can be forcibly exited in cases of sanctions exposure, PEP status, fraud or product recalls, and the rules behind that policy are unusually explicit for a card programme.

Underneath the surface, the operational structure has not collapsed. The card issuer is named as SR Saphirstein AG, a Swiss entity that holds a Fintech licence under Article 1b of the Swiss Banking Act and is supervised by FINMA, the Swiss financial markets regulator. The card’s BIN (the first digits of the card number that identify the issuer) is 5481 0849. That is not the picture of a company that has been shut down by its regulator; it is the picture of a programme in operational limbo. Whether the card relaunches, restructures, or is wound down is, at the time of writing, simply not public.

The user documentation tells a slightly different story. Activation is described as straightforward: open the dApp at app.fiat24.com, click the card icon, connect a wallet, and the card is usually ready in seconds. Activation requires a minimum balance of 10 EUR (Eurozone), 10 CHF (Switzerland) or 10 USD (rest of world), and the card is virtual only with no PIN. A new card is valid for five years and renews automatically unless it has gone unused in the six months before expiry. None of that requires new KYC, so for someone who already has a verified account, the card itself should still work in their wallet.

There is a contradiction here worth being honest about. The products page says “Coming soon in December 2024”. The user docs and third-party aggregators describe a live, working card. Both are present in the public material, and Fiat24 has not reconciled them. The safest interpretation, given the maintenance-mode banner on the main site, is that the card product is at best dormant and at worst wound down for new customers, while existing cardholders may still see their existing card functioning in the dApp until balances are spent or withdrawn.

On cost, the official card documentation simply does not publish a fee schedule. Third-party reporting, primarily from cryptocards.so, describes issuance, monthly fees, ATM withdrawals, foreign-exchange conversion and standard top-ups as free, with a 1–1.75% fee on crypto deposits plus the underlying blockchain gas. The refund fee from 15 May 2026 is official. Treat the unofficial numbers as unofficial, and verify against your own transaction history if you are a holder. A separate third-party note says a SEPA transfer was rerouted as a TARGET2 payment (TARGET2 is the euro real-time gross settlement system used between banks) and arrived with a roughly 50 EUR fee; Trustpilot reviews report the same approximate figure. That kind of fee is unusual and is worth checking if you initiate a bank payout.

Public information is incomplete on several points. There is no public list of eligible residence countries (the page at info.fiat24.com/overview is referenced but not named in the docs). There is no public document list, address-proof requirement, age rule or step-by-step for KYC, beyond “biometric ID or passport, over 18, GPS, TIN”. The card’s exact country of issue, whether it is virtual or physical, and restricted merchant categories are also missing. The card documentation does not state a cashback, staking, welcome or referral scheme. Anything you read on that list comes from third-party sites and is unofficial.

On the eligibility rules that are stated, the picture is mixed. Nationality exclusions are explicit: nationals of Iran, North Korea and Russia are excluded, and US Persons are excluded. The country of residence has to be on an eligible list that is not named in the materials I read. Some emerging countries are limited to CHF 1,000 per 30 days. Single-KYC account opening is described as “under one business day” during CET hours. Rejection criteria are also listed: domicile or risk profile not matching the business focus, duplicate registration, or failing any of the listed criteria. The structure is that of a programme that has tightened, not relaxed, its onboarding.

If you already have the card

If you are an existing Fiat24 customer, your to-do list is mostly about getting money out cleanly. The dApp at app.fiat24.com is still the place where balances live, and the card is topped up through that dApp rather than from a separate bank account in the conventional sense. Card limits are tiered by the number of digits in your NFT account: a 5-to-8 digit account is the Standard tier at 10,000 EUR per day and 20,000 EUR per month; a 4-digit account is Premium at 100,000 EUR per day and 200,000 EUR per month; a 3-digit account is Ultimate at 500,000 EUR per day and 1,000,000 EUR per month. The tier rises when you upgrade the NFT in the dApp, which is paid for in Ether or the platform token at the price on the company’s pricing page and is processed within one business day. Given that limit-upgrade requests are not being accepted, upgrading is presumably on hold along with the rest of the programme.

For everyday spending, the card supports Apple Pay, Google Pay and Samsung Pay according to the official user documentation, which matters because the card is virtual and has no PIN. One unofficial aggregator says neither Apple Pay nor Google Pay is available, and that contradiction is unresolved. Treat the official line as authoritative for now, and test the card in your wallet before relying on it at a checkout. Payments are refused for OFAC-sanctioned countries and entities (OFAC is the US Office of Foreign Assets Control, which administers economic sanctions), and some merchant categories are limited in certain countries: public transport, utility bills and in-flight shopping on a country-by-country basis, and fine dining in the USA. ATM withdrawals are described as “unlimited” by one unofficial source, but that is unofficial, and your tier-based daily limit is the more reliable figure.

Balances are held in EUR, USD, CHF and RMB. The interesting design choice is “Direct Pay” per currency: the card spends the balance that matches the transaction currency first, which avoids an FX fee. If the matching balance is short, the shortfall is taken from your Default Card Currency, with the whole amount converted rather than split across currencies. Refunds in USD, EUR, CHF or RMB return to the same-currency balance; refunds in any other currency are converted into the default currency. The FX fee amount itself is not stated. From 15 May 2026, refunds carry a processing fee of 1 USD, 1 EUR or 1 CHF (7 CNH), which is deducted from the refund amount rather than added on top, and which is capped at the refund amount, so a refund can in principle be reduced to zero on a small charge.

To move money out to a bank, you link a payout account first by making a small deposit from your own bank account (using the IBAN) into Fiat24. You can link up to ten accounts per currency. The minimum payout is 100 EUR or 100 CHF. A successful payout is booked the same business day; deposits made after 15:00 CET, or over a weekend, go through on the next business day. Successful payouts are free, returned payouts cost 10 EUR or 10 CHF. If you want to close the account, the path is id.fiat24.com, then Profile, then Close Account. Closure is final: you cannot open a second account later, and your KYC data is kept according to Swiss anti-money-laundering law, which is the standard retention requirement and not a Fiat24-specific issue.

Funding sources for the card, in the unofficial reporting I have seen, are USDC, USDT and ETH on the Arbitrum network, plus EUR, CHF, USD and RMB by bank rail. SEPA, SIC (the Swiss Interbank Clearing system) and SWIFT are the unofficial rails. None of that is published on the card docs page, so treat it as unofficial and confirm in the dApp before sending. The one piece that is public is the activation minimum: 10 EUR for Eurozone, 10 CHF for Switzerland, 10 USD elsewhere. If you are topping up via crypto, the unofficial fee is 1–1.75% plus the network’s own gas, and remember that ERC-20-style transfers on Ethereum pay gas in ETH, not in the token being sent, so a wallet holding only USDC will not be able to send. USDC on the Tron network is not a Circle-supported option as of February 2024, so do not assume that “USDC” means any chain.

Support is the soft spot. The company points users at a Telegram bot (t.me/fiat24bot) for general inquiries, plus a status page at status.fiat24.com and its X, LinkedIn, Medium and Telegram channels. There is no email address or phone number on the site. Hours and supported languages are not stated. If your money is on the line, that is a thin channel to rely on, and the Trustpilot reviews below describe exactly that problem.

What can go wrong

The biggest risk is not fraud or hacking in the conventional sense, it is the programme itself. A card programme that has paused new applications, sits in maintenance mode, and lists a launch date from December 2024 that never happened is a programme whose future is uncertain. If the programme is wound down, you typically get a notice period, then a cutoff for new loads, then a cutoff for spending, and finally a window to withdraw your remaining balance. One 2026 closure, reported by a single secondary source I have not been able to corroborate, set new-load cutoff on 8 July 2026 and spending cutoff on 8 August 2026. I cannot confirm that pattern for Fiat24 specifically, but it is the standard pattern and it is what you should be ready for.

The complaint picture is unflattering. Trustpilot (read 2026-10-20) shows Fiat24 at 2.2 out of 5 from 8 reviews, all of them one star, the earliest from 26 April 2024 and the latest from 13 May 2026. The themes are consistent: emails, Telegram and Discord go unanswered, the support bot loops, pre-authorisations or funds are held and not released, SEPA transfers are weeks late, and around 50 EUR is charged after a transfer is rerouted. Several reviewers say they were contacted by people posing as Fiat24 support in community channels, which is a classic impersonation pattern in crypto. A third-party aggregator (cryptocards.so, which I have not been able to verify against independent reviews) describes the same themes: invasive ID checks, fees on crypto top-ups, slow support, funds reportedly frozen and emails unanswered for 90+ days, and a January 2025 ban on third-party bank deposits for standard users. There is no Fiat24 Trustpilot page, no Reddit thread that I could find, and no public dispute or chargeback procedure, which makes a complaint harder to escalate than with a regulated retail bank.

The security model is unusual and worth understanding. Your account is an NFT in your own wallet, and signing in to the dApp is done by connecting that wallet rather than by typing a password. That has real advantages: there is no password database to leak, and you can in principle move your funds to a new wallet if your device is compromised. The flip side is total self-custody. A seed phrase (the 12-to-24-word recovery list your wallet gives you when you create it) is an unencrypted form of the private key; anyone who sees it can take everything. Crypto transfers are irreversible, so a stolen private key has no built-in recovery. Clipboard-hijacking malware that swaps an address you have just copied is a real and common attack, and on a self-custody card the cost of a single mistake is the whole balance. The card itself adds 3-D Secure with a one-time code by email for online payments, automatic blocks for unusual activity, and a manual lock/unlock switch in the dApp, with each lock or unlock locking further changes for 24 hours. That is the standard issuer toolkit and is not unique to Fiat24.

On the regulatory side, the picture is more reassuring than the Trustpilot page. SR Saphirstein AG, the card issuer, is FINMA-supervised under a Swiss Fintech licence. Swiss supervision is one of the more demanding regimes in Europe, and supervision is not the same as deposit insurance: there is no public statement that card balances are covered by a deposit-guarantee scheme, and “supervised” is not a synonym for “your money is guaranteed”. For context, the EU’s Markets in Crypto-Assets regulation (MiCA, Regulation (EU) 2023/1114) took effect in stages in 2024, with stablecoin rules from 30 June 2024 and the rest, including crypto-asset service provider (CASP) rules, from 30 December 2024, and a transitional period that runs until 1 July 2026 for providers already operating under national law. A crypto card typically sits on two licences, one for the payment side and one for the crypto side, and it is worth understanding which authority covers which part of your money.

Stablecoins, which is what most crypto card top-ups are denominated in, are not as safe as the name suggests. Tether’s USDT and Circle’s USDC together account for around 90% of stablecoin market capitalisation per the BIS in July 2025. Circle says USDC is redeemable 1:1 for USD and 100% backed by cash and cash equivalents, mostly in an SEC-registered government money-market fund, with monthly reserve attestations. Tether describes USDT as backed 1-to-1 by reserves. Both stablecoins have depegged before: TerraUSD collapsed in May 2022 and USDC temporarily lost its peg in March 2023 during the US banking crisis. Sending a stablecoin on the wrong network is also a common way to lose money: blockchain transfers are irreversible, a deposit sent to a wallet on a chain the card provider does not support may be unrecoverable, and Circle stopped supporting USDC on Tron in February 2024, so “USDC over TRC20” is not a native option.

A note on card payments in general, since several of these issues come up regardless of issuer. A merchant category code (MCC) is the four-digit number that classifies a business under ISO 18245, and many issuers block specific categories by policy rather than by law; gambling sits under MCC 7995 and is commonly blocked. Address Verification Service (AVS) compares parts of the billing address with the issuer’s records, is mostly a US/Canada/UK tool, and is generally unavailable for foreign-issued cards, which can cause declines that look like a card problem but are really a BIN-lookup problem (a BIN, or bank identification number, is the first six or eight digits of a card number that identify the issuing bank). Declined authorisations can also leave a hold on funds for several days, so if you see your balance look lower than expected after a failed tap, that is the most common reason.

What to take instead

Three alternatives stand out for the kind of reader who was looking at Fiat24 in the first place. None is a perfect substitute, and the comparison is not a hidden recommendation to switch; it is meant to give you a sense of the trade-offs.

A few honest notes on the alternatives. Young Card is the only one of the three with a clear rewards structure, but the missing information on country support and fees means you have to check the dApp before committing. Cardex’s “200+ countries” is unusual in the category, but Naira denomination and the AI-conversion claim both deserve a careful look: real-time conversion at the moment of payment can be either a feature or a fee dressed up as a feature, and the lack of a published fee percentage is a yellow flag. International Visa Card is the most transparent on costs but also the most restrictive on residence, with an explicit list of excluded countries that includes major economies, and “coming soon” on the physical card.

The wider category has changed substantially in the last three years. Visa terminated its global agreements with FTX on 13 November 2022 and the FTX US debit card was wound down by its issuer; WaveCrest, a Visa card issuer that supplied several crypto card brands, was suspended by Visa in Europe in 2018 and every WaveCrest-issued Visa programme was closed. Both events are reminders that a card programme is only as durable as the network and the issuer behind it, and that even regulated, advertised products can disappear quickly. If you are choosing a card to keep for the next few years, the questions to ask are: who is the issuer, who supervises them, what happens to my balance if the programme closes, and how do I get my money out in 48 hours if I need to.

Who I would recommend it to

I would not recommend the Fiat24 card to anyone as a new application today. The product is in maintenance mode, the public card page still announces a launch date that is now in the past, and the longer the situation drags on without a relaunch, the more likely it is that the realistic next step is a structured wind-down for holders rather than a re-opening for new customers. If you are choosing a fresh card, the alternatives above will serve you better, and the International Visa Card in particular is the most transparent on the points that matter (cost, deposit fees, FX fee, residence restrictions).

If you already have a Fiat24 account and a balance, the recommendation is different. Do not leave a material balance sitting in the dApp on the assumption that the programme will simply come back. Take the steps that are available to you now: confirm that the card still works in your wallet, link the bank account you want to be paid out to with a small test deposit, and move your balances out in line with the published payout rules. Minimum payout is 100 EUR or 100 CHF, the first payout from a newly linked account should be a small one to confirm the rail, and a returned payout costs 10 EUR or 10 CHF so it is worth getting the IBAN right. If the programme is wound down, the published closure path is id.fiat24.com, then Profile, then Close Account, and your KYC data is retained under Swiss AML law regardless. Support is via the Telegram bot, and given the Trustpilot pattern of unanswered queries, escalate in writing (screenshots, transaction IDs, dates) and keep copies.

There is one more thing worth saying, since the people most likely to be reading this are not the people a typical card review is written for. If you are reading this from a country where ordinary bank cards are hard to get, or where the local banking system does not work for you, the Fiat24 story is also a small case study in how a regulated, technically interesting product can still leave you stuck when the operational side does not keep up. Multi-currency balances, NFT-tiered limits and per-currency Direct Pay are real engineering; maintenance mode and unanswered support are the real risk surface. The lesson generalises: the question is not whether the technology is interesting, it is whether the company is still there to operate it tomorrow. Right now, for Fiat24, the honest answer is “we do not know”, and that is the single best reason to look at the alternatives.

Frequently asked questions

What is the Fiat24 card?

The Fiat24 card is a Mastercard debit linked to a multi-currency Fiat24 account. Balances are held in EUR, USD, CHF and RMB, and the card spends the matching balance first to avoid FX fees. Underneath, the account is an NFT in the user’s own wallet on the Arbitrum network, and the card is virtual with no PIN.

Is Fiat24 a bank?

No, Fiat24 is not a bank. The card issuer named on the public materials is SR Saphirstein AG, a Swiss entity that holds a Fintech licence under Article 1b of the Swiss Banking Act and is supervised by FINMA. That is not the same as a banking licence, and card balances are not stated to be covered by a deposit guarantee scheme.

Who owns Fiat24?

The card programme is operated by SR Saphirstein AG in Switzerland. Beyond the issuer name, ownership of the Fiat24 brand or the wider group is not stated on the public materials I read.

Can I get a Fiat24 card in my country?

At the time of writing, no. The fiat24.com website is in maintenance mode, new applications are not being accepted, and the card products page still says “Coming soon in December 2024”. Even when applications were open, residents had to be in an eligible country (not named in the public docs) and nationals of Iran, North Korea and Russia were excluded, along with US Persons.

Does the Fiat24 card require KYC?

Yes. The single-KYC onboarding requires a biometric ID or passport, age over 18, GPS location capture, a TIN, and screening against US Person status, PEP status and OFAC/EU sanctions. Account opening is described as “under one business day” during CET hours, and some emerging countries are limited to CHF 1,000 per 30 days.

How do I activate the Fiat24 card?

Existing holders activate the card in the dApp at app.fiat24.com: open the card icon, connect your wallet, and the card is normally ready in seconds. Activation requires a minimum balance of 10 EUR (Eurozone), 10 CHF (Switzerland) or 10 USD (rest of world).

How do I top up the Fiat24 card?

Officially, the card is topped up through the Fiat24 dApp, with no further detail on the card docs page. Unofficial sources describe USDC, USDT and ETH on Arbitrum, plus EUR, CHF, USD and RMB balances via SEPA, SIC and SWIFT. Crypto deposits are reported to carry a 1–1.75% fee plus network gas, and the unofficial figures should be confirmed in the dApp before sending.

How do I withdraw money from Fiat24?

You link a payout account by making a small deposit from your own bank account (using the IBAN) into Fiat24 first; up to ten accounts per currency can be linked. The minimum payout is 100 EUR or 100 CHF; a successful payout is free and booked the same business day, while a returned payout costs 10 EUR or 10 CHF. To close the account entirely, the path is id.fiat24.com, Profile, Close Account.

Is the Fiat24 card safe?

Safety is mixed. The issuer is FINMA-supervised, the account model is self-custody (your account is an NFT in your own wallet), and the card adds 3-D Secure with one-time codes, automatic blocks for unusual activity and a manual lock/unlock switch. Against that, the website is in maintenance mode, Trustpilot shows 2.2 out of 5 from 8 one-star reviews, and users describe support silence, frozen funds and weeks-late SEPA transfers with around 50 EUR in fees.

Is the Fiat24 card worth it today?

Not for a new applicant: the card is not being issued, the site is in maintenance mode, and a card you cannot actually obtain is not worth any number of features. For existing holders, the question is whether to leave a balance in the dApp or withdraw it. Given the operational uncertainty and the Trustpilot pattern, the safer course is to withdraw balances to a verified bank account now rather than wait for a relaunch that may not come.

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