The euro-denominated crypto card from a company that already went bankrupt once
A Bitwala card is, in plain terms, a Visa debit card attached to a euro account that you can fill from Bitcoin, Ether, USDC or cash. The crypto is swapped into euros inside the app, and from that point the card behaves like an ordinary debit card in much of the European Economic Area. That simplicity is the appeal. So is the price: the account itself is free, the virtual card costs €0.99 once, and spending euros costs nothing at the point of sale.
The catch is history, and it is not a small one. The company behind today’s Bitwala, Bitwala GmbH in Germany, is not the same legal entity that collapsed in 2022. That earlier business, Nuri, filed for insolvency on 9 or 10 August 2022 depending on which outlet you read, announced its wind-down in October 2022, stopped digital-asset trading on 30 November 2022, and told customers to withdraw their funds by 18 December 2022. Anyone who held a card or an account during that period had a bad few months, and the complaints of the time — SMS codes that stopped arriving, accounts suspended without explanation, support that did not answer — are still the first thing anyone should read before signing up. There has been a new business since, with a German banking partner and a free euro account, but you are not buying into a proven track record, and you should weigh it that way.
Conditions described here are current as of October 28, 2026.
The score, and who this card suits
Bitwala comes out at 6.1 out of 10. That is not a bad score in this category; it is a middling one, and it reflects a card that does the basic job well and asks for trust in the parts it does not explain.
| Criterion | Mark | Why |
|---|---|---|
| Who can get it | 5 / 10 | A verified Bitwala account and residency in the EEA |
| Cost | 7 / 10 | The account and subscription are free; the virtual card is €0.99 one-time, the physical one €9.99 one-time plus delivery; euro payments are free, crypto payments €0.20 + 1 %, cash machine €2 + 1 % |
| Top-up options | 6 / 10 | Bitcoin, Ether, USDC and euros; crypto is exchanged for euros in the app; networks are not specified |
| Reliability and complaints | 5 / 10 | Bitwala GmbH (Germany), euro account and IBAN via Solarisbank; the card issuer is not named; the previous company, Nuri, filed for bankruptcy in 2022, with complaints that year about blocks |
| Everyday use | 8 / 10 | Visa debit, virtual and physical; Google Pay works, Apple Pay via Curve; cash machines available, limits and freezing in the app |
The strongest line is everyday use, and it earns 8 because there is very little to learn. If you already have a Visa, this one behaves like it. The weakest lines are access and reliability, both at 5. Access is capped not by harsh rules but by the plain fact that you must live in the EEA. Reliability carries the weight of 2022 and the unnamed card issuer.
Who is this for? Someone in the EEA who wants a euro account with an IBAN, already holds or is comfortable holding Bitcoin, Ether or USDC, and wants to spend it without wiring everything to an exchange first. Someone who wants to see euros rather than dollars or pounds on their statement. Someone who values an account with no monthly fee over one with rewards.
Who is it not for? Anyone outside the EEA — the card is not for you at all. Anyone whose priority is a wide ATM network, since cash machine pricing here is a flat €2 + 1 % with no free allowance stated. Anyone holding large balances who wants deposit-guarantee protection, because a card-linked e-money account and a bank deposit are not the same thing. Anyone who has been burned by a crypto platform collapse before and has decided not to do that again. And anyone who needs Apple Pay, who should read that section carefully: the route to it goes through Curve, which adds a step and a counterparty.
Will they give you the card?
Yes, if you are inside the EEA and you pass verification. The stated condition is “anyone with a verified Bitwala account and residency in the EEA” — the card ties access to where you reside, not to where you were born. Citizenship is not mentioned, which is the more permissive of the two ways a provider can write the rule.
That is the whole published eligibility test, and the reason it earns a 5 rather than a 7 is what is missing from it. The pages do not state which documents you will be asked for, whether proof of address is required, or what age is enforced. In practice, regulated EU firms run customer due diligence covering name, address, date of birth, nationality and identity documentation, plus a sanctions check, and they must establish the purpose of the relationship and whether you are a politically exposed person. So expect to be verified against those points. What you will not get is the provider’s own short list in advance.
One more thing worth understanding, because it explains the closed accounts you will find in reviews of this and every comparable card. If due diligence cannot be completed, EU rules require the firm to stand aside from the transaction or the relationship and, where necessary, end an existing one. A frozen or closed account is not always a judgement about you; often it is the only available answer to a rule.
How to get it
The path is: register, verify, then choose a card. The company describes registration as “instant”, which should be read as a description of the sign-up form rather than a promise about how long verification takes.
What the card is: a Visa debit card, available in a virtual and a physical version. The card currency is not stated, though the account it draws on is in euros, so euros are what you would expect to see. Apple Pay is described as available “if you sign up with Curve”, which is a condition, not a given.
The physical card costs €9.99 plus shipping. The card’s public pages do not say which countries it ships to, or how long delivery takes — that is worth knowing before you pay for it. If you lose the card, you can freeze it in the app and order a replacement; the replacement price is not stated.
Verification levels and tiers are not stated, so you cannot tell from the public pages whether a higher tier of checks exists behind the front door. The published rule is simply that a verified account is required.
The name on the account, and who is behind it
Worth being precise about, because search results muddy this. Bitwala GmbH, in Germany, is the current company. It partnered with Solarisbank, a licensed German bank, for the euro account and the IBAN — that is the part of the setup with a bank behind it. The card issuer is not named on the page, and in this category that matters: the network routes the payment, the issuer holds the card programme, and the crypto brand is often only a programme manager or front end. Knowing which of those roles Bitwala plays is the difference between “my money is in a bank account” and “my money is in an e-money wallet with a bank providing the account details”.
Fees: what it really costs
The cost picture is genuinely good, and it is the strongest thing about this card. The account is free with no monthly subscription. Euro payments cost nothing. The virtual card is €0.99 once and the physical card €9.99 once plus delivery.

| Item | Cost |
|---|---|
| Account | Free, no monthly subscription |
| Virtual card, issuance | €0.99 one-time |
| Physical card, issuance | €9.99 one-time, plus shipping |
| Payment in euros | Free |
| Payment from crypto | €0.20 + 1 % per transaction |
| Foreign exchange | Not stated separately |
| Cash machine withdrawal | €2 + 1 %, no free allowance stated |
| Spending limits | No amounts published; set in the app |
| Tier structure | Not stated |
| Card currency | Not stated |
Now let the everyday numbers fall out of that table, because that is where a 1 % fee either disappears or dominates.
- A €40 lunch paid from your euro balance costs €0.00.
- The same €40 lunch paid from crypto costs €0.40 plus the crypto side of the swap, on top of the €0.20. The card’s fee is €0.20 + 1 %, so €0.60 here.
The 1 % is a percentage, not a flat fee, so it hurts most on large crypto-funded purchases and least on small ones. The €0.20 is flat, so it hurts small crypto-funded purchases. The break-even intuition is that paying in euros is free, so if you hold euros in the balance at all, the rational thing is to spend euros and treat crypto as the thing you swap in when you top up.
Foreign exchange is the gap to watch. No separate FX fee is stated, which does not mean none exists — it may be folded into the conversion rate you are quoted. If you travel, ask what rate you get before you rely on the card abroad, because the cost of an unstated rate is invisible until you check a statement.
At the cash machine, €2 + 1 % with no free allowance stated means every withdrawal is charged. Treat this card as a spending card, not a cash card.
One category fact that is not the provider’s fault but still lands in your budget: on-chain network fees for a deposit are charged by the blockchain, not by the card company.
Top up
Four sources are named: Bitcoin, Ether, USDC and euros. Crypto is exchanged for euros inside the app, and that is the mechanism — you do not spend the Bitcoin directly, you convert it and spend the euros.

The detail that would help most is not given: the networks are not stated. This is a real operational question, not a nitpick. USDC is natively issued on 38 networks, and if you hold the token on a network the provider does not support, the transfer can be lost or need manual support recovery with no guarantee of either. Blockchain transfers are irreversible. Before your first top-up, confirm on the provider’s own pages which network your chosen asset must arrive on, and send a small test amount first.
If you would rather not touch a blockchain at all, SEPA funding is mentioned on the home page, though fees for it are not stated.
Withdrawal terms are not stated — that is a gap, not a reassurance. You do have one piece of hard evidence from the past: in 2022, customers of the previous company were told to withdraw by 18 December 2022. So the ability to get your money out is something to confirm at the point you need it, not something to assume.
Quick checklist before your first transfer: correct network; correct token (USDT is not USDC, and a wallet holding USDT with no ETH cannot send at all, because gas is paid only in ETH); the receiving address copied rather than typed, since clipboard-hijacking malware swaps addresses; and a small test amount rather than the full balance.
Paying with it every day
This is where the card scores 8, and the score is deserved. It is a Visa debit card, in virtual and physical form, so anything that takes a Visa takes this.
Apple Pay: available “if you sign up with Curve”. That is a real condition and a real intermediary — you are adding a step and another company to a payment you would otherwise make directly. Google Pay works, with no such condition attached. Whether any merchant categories are blocked is not stated.
Controls in the app: you can freeze and unfreeze the card, and you can set spending limits. The specific limit amounts are not published, which means you set them yourself rather than accepting a default. A lost card can be frozen in the app and a replacement ordered, though the replacement price is not stated.
For context on why a card’s BIN matters: a card number starts with a 6- or 8-digit issuer identification number that any merchant can look up, revealing the issuing institution and country. If that country differs from your billing address, some merchants apply extra scrutiny or decline the payment outright. Some decline prepaid or foreign BINs simply because the lookup reveals the card type. This is not a Bitwala problem specifically — it is how the system works for cards issued in one country and used in another.
What is not stated anywhere on the public pages: rewards of any kind, what the app can do beyond the freeze and limits, and how disputes and chargebacks are handled. That last one is worth chasing before you need it, because a chargeback is a refund ordered by your issuer with reason codes such as fraud, duplicate billing or goods not received — and knowing how to raise one is easier before an argument than during one.
What can go wrong
The largest risk here is not a fee. It is history, and I would not skip past it.
The 2022 collapse. Nuri, the previous company, filed for insolvency in August 2022 — outlets differ between 9 and 10 August. It announced its wind-down in October 2022, digital-asset trading continued until 30 November 2022, and customers were asked to withdraw funds by 18 December 2022. The pattern is the standard one for programme closures: a notice period, then spending and loading stop, then users are asked to withdraw what is left.
The complaints from that period. Reported themes in 2022 included login and SMS codes failing, accounts suspended without explanation, and support going unanswered. One July 2022 Trustpilot report described SMS and card functions failing with an account suspended without explanation and support unreachable; an October 2022 Google Play report described a locked account with access later restored. The Trustpilot score and review count were not read, so treat these as themes rather than as a measured rating — and treat them as four-year-old history, describing a company that no longer exists in that form.
What has changed since. The current company is Bitwala GmbH in Germany, with Solarisbank providing the euro account and IBAN. That is a real improvement over 2022. It is not the same as a long record of uninterrupted operation.
The unnamed issuer. The card issuer is not named on the page. In this category that is not a formality: Visa and Mastercard do not issue crypto cards to consumers themselves — they license issuers, and they can suspend a programme. WaveCrest, a Visa card issuer that supplied crypto card brands, was suspended by Visa in Europe in 2018, closing all WaveCrest-issued Visa programmes; in November 2022 Visa said it had “terminated our global agreements with FTX” and the FTX US debit card was wound down by its issuer. A programme can end. Ask who the issuer is.
Funds are not bank deposits. An electronic money institution must safeguard customer funds by segregating them or insuring them, but those funds are not the same as bank deposits and may not sit under a deposit guarantee scheme. The MiCA regime adds a layer on the crypto side: e-money tokens may be issued only by a credit institution or an electronic money institution, and providers operating under national law had until 1 July 2026, or until a MiCA authorisation was granted or refused, whichever came first. You can check a provider against ESMA’s interim register of authorised crypto-asset service providers.
Custody risk generally. With a custodial wallet the provider holds the credentials, so you must trust them completely; a seed phrase of 12 to 24 words in unencrypted form is all that stands between an intruder and the funds, and transfers are typically irreversible with no built-in recovery. This is not an argument against one provider over another — it is the shape of the category.
Small practical things. A declined authorisation can leave a hold on your funds for several days, typically up to seven. Address verification is generally unavailable for foreign-issued cards, which can cause declines. Categories such as gambling, which carries MCC 7995, are blocked on many cards by issuer policy rather than by law, and the blocked list varies by issuer — so do not assume your card will work everywhere. And on taxes: the IRS treats digital assets as property, so spending them can be a disposal, measured in local currency at the value on the date of the transaction. That is a general point, not a Bitwala one, and not advice — it simply means each payment funded from crypto may be separately reportable in your jurisdiction, and worth checking against your own position.
What to take instead
Three alternatives came up in the comparison set, and each is stronger in a different direction.
International Visa Card — 6.7 / 10. A US-issued Platinum Visa card, virtual only, paying in USD, with a physical card listed as coming soon. Issuance is $5 one-time and there is no maintenance fee; plans are Classic free, Pro $9.00/month and Max $19.00/month. Card use in USD is free on all plans; foreign currency costs the Visa exchange rate plus a 2% FX fee; deposits of any kind are free. You can fund with USDC or USDT at 1:1, and also USD, EUR, SEPA, SWIFT and FedNow. On cost, this is comparable to Bitwala but with a 2% foreign exchange fee where Bitwala states none. On access, it is far narrower: no account or card for residents or registrants of Belarus, mainland China, North Korea, Cuba, India, Iraq, Iran, Israel, Myanmar, Nepal, Nicaragua, Russia, Syria, Turkey, Ukraine, Venezuela or Vietnam, with FATF grey-list countries reviewed case by case, and purchases blocked in North Korea, Cuba, Iran, Russia, Syria, Ukraine and Venezuela. Note that the rule is by residence or registration, not citizenship. No cashback is stated.
UNi Card — 6.1 / 10. A multicurrency card on the Mastercard network, spending from the UNi.Global account balance, with no annual fee and no foreign transaction fee. Assets convert at live OTC rates and it states no hidden exchange fees. There is a Spend-to-Earn rewards rate of up to 3%. Two gaps: the eligibility conditions are not stated, and how you fund it is not stated either. Physical or virtual is not stated, and the issuance fee is not stated. Same score as Bitwala, and if you want a multicurrency card with a stated rewards rate rather than a euro-only one, it is worth a look — provided you can get answers on access and funding.
Whop Cards — 5.2 / 10. Visa cards that work anywhere Visa is accepted, spending from a Whop balance, with a pending balance usable as soon as a payment arrives while standard withdrawals use settled funds. The page says no extra fees and lists no issuance or monthly amounts. The balance is backed by stablecoin collateral from a linked wallet, though coins and networks are not stated. There is 5% cashback at select merchants, currently Uber, with payout currency and conditions not stated. Access is the strongest on paper for US consumers — 31 states listed by name, and 41 states for businesses — but not for anyone else: consumer countries unsupported include Belarus, China (Mainland), Cuba, Hong Kong, India, Iran, Iraq, Israel, Myanmar, Nepal, Nicaragua, North Korea, Russia, Syria, Turkey, Ukraine, Venezuela and Vietnam, and the basis, citizenship or residence, is not stated.
Where each one wins:
| Bitwala | International Visa | UNi | Whop | |
|---|---|---|---|---|
| Score | 6.1 | 6.7 | 6.1 | 5.2 |
| Card | Visa debit, virtual and physical | US-issued Platinum Visa, virtual | Mastercard, multicurrency | Visa |
| Account fee | Free, no subscription | No maintenance fee; $5 issuance | No annual fee | No extra fees stated |
| Cash | €2 + 1 %, no free allowance stated | Not stated | No foreign transaction fee | Not stated |
| Funding | Bitcoin, Ether, USDC, euros; networks not stated | USDC, USDT, USD, EUR, SEPA, SWIFT, FedNow | Not stated | Whop balance, stablecoin-backed |
| Rewards | Not stated | No cashback stated | Up to 3 % | 5 % at select merchants |
| Access | EEA residency | Long exclusion list; by residence or registration | Not stated | 31 US states |
If you are in the EEA, none of these beats Bitwala on the specific combination of a free euro account, a real IBAN, and spending euros at no cost. If you are outside the EEA, the comparison above is more useful than anything Bitwala can offer you.
Who I would recommend it to
I would recommend this card to someone who lives in the EEA, holds Bitcoin, Ether or USDC as part of ordinary finances rather than as speculation, and wants to convert to euros and spend normally without thinking about it. The free account, the free euro payments, the physical Visa and the app controls add up to a card that asks very little of you day to day, and Google Pay works without a detour.
I would not recommend it to someone whose main worry is what happens when things go wrong. Not because the current setup looks fragile — a German company with a licensed German banking partner is a better foundation than most — but because the name carries 2022 on it, the card issuer is not published, and the public pages are silent on withdrawal terms, dispute handling and even which documents you will be asked for. Someone who reads silence as a bad sign should choose a provider that publishes more.
I would also suggest a pause if your balance is large, if you travel regularly and foreign exchange cost matters, or if Apple Pay is essential — the Curve condition is an extra dependency for a daily convenience.
And if you do open it: start with euros and SEPA rather than a blockchain transfer, keep the balance small while you learn how the app behaves, confirm the network before you ever send crypto, and check whether your money is an e-money balance or a bank deposit. Four minutes of reading at the start is cheaper than learning any of it the hard way.
Frequently asked questions
What is the Bitwala card?
The Bitwala card is a Visa debit card, offered in virtual and physical form, that spends from a euro account you can fill with Bitcoin, Ether, USDC or euros. Crypto holdings are exchanged for euros inside the app, and the card then draws on that euro balance like an ordinary debit card. The account itself carries no monthly subscription fee, and payments made in euros are free. It is a payment card, not a bank account with a card attached.
Who can get a Bitwala card?
The stated condition is a verified Bitwala account and residency in the EEA, so access turns on where you live rather than your nationality. The public pages do not state which documents you will need, whether proof of address is required, or what age is enforced. EU anti-money-laundering rules nevertheless require verification of identity, address, date of birth, nationality and sanctions status, so expect a standard identity check rather than an open door.
Is Bitwala a bank?
Not itself. Bitwala GmbH is a German company that partnered with Solarisbank, a licensed German bank, to provide the euro account and IBAN. The card issuer is not named on its public pages, and in this category that is a meaningful gap rather than a formality. Visa and Mastercard do not issue crypto cards to consumers directly; they license issuers, and a programme can be suspended. Ask who issues the card before you fund it.
How much does the Bitwala card cost to use?
The account is free with no monthly subscription. The virtual card costs €0.99 one-time and the physical card €9.99 one-time plus shipping. Payments in euros are free, while crypto payments cost €0.20 plus 1 % per transaction. Cash machine withdrawals cost €2 plus 1 %, with no free allowance stated. No separate foreign exchange fee is stated, which does not mean the conversion rate is cost-free.
How do I top up the Bitwala card?
You can fund it with Bitcoin, Ether, USDC or euros, and crypto is swapped into euros in the app. SEPA funding is also mentioned, though its fees are not stated. The networks are not stated on the public pages, which matters: USDC exists on many chains, and a transfer sent on a network the provider does not support can be lost, because blockchain transfers are irreversible. Confirm the network first and send a small test amount.
Can I add the Bitwala card to Apple Wallet?
Apple Pay is described as available if you sign up with Curve, so it is conditional rather than a given, and it adds an intermediary to a payment you would otherwise make directly. Google Pay works without that condition attached. If Apple Pay is essential to you, treat the Curve step as something to understand before you depend on it.
Is Bitwala card safe to use?
Safety is relative. The account and IBAN sit with a licensed German banking partner, and you can freeze and unfreeze the card and set spending limits in the app. Against that: the company shares a name with a predecessor that filed for insolvency in August 2022 and told customers to withdraw funds by 18 December 2022, the card issuer is not published, and e-money balances are safeguarded rather than bank deposits, so they may not carry deposit-guarantee cover.
Why was there so much criticism of Bitwala in 2022?
The 2022 complaints belong to Nuri, the previous company, which filed for insolvency in August 2022 and announced its wind-down that October, ending digital-asset trading on 30 November 2022. Reported themes that year were login and SMS failures, accounts suspended without explanation, and unanswered support. The business operating now is Bitwala GmbH, a different entity with a banking partner, so read those reviews as history rather than as a current assessment.
Can I use the Bitwala card in another country?
The card is a Visa, so it works wherever Visa is accepted, and your euro balance spends normally abroad. The cost is the part to check: no separate foreign exchange fee is stated, and merchant acceptance can be uneven, since a card’s issuing country is visible to any merchant that looks it up, and some decline prepaid or foreign-issued cards. Address verification is also generally unavailable for foreign-issued cards, which can cause declines at checkout.
Is the Bitwala card worth it?
Worth it if you live in the EEA, hold crypto as part of your finances, and want a euro account with a free Visa on top. Less worth it if you travel often and foreign exchange cost matters, if cash machine fees matter, or if the 2022 history is exactly the thing you are trying to avoid. Nothing is published about rewards, withdrawal terms or dispute handling, so the fair test is whether those silences bother you before you open it rather than after.
Choosing an app or neobank card – cryptocardadvisor
Content created by the «cryptocardadvisor» team
