BitMart Card review: the programme has shut down

Updated October 2026

Licensed

Available in US

Fast payouts

18+ Only

If you are looking at the BitMart card as a way to spend crypto in the ordinary world — online, at a shop, in a subscription — then the plainest thing to say first is this: the BitMart card programme is no longer issuing new cards. The platform behind it announced a phased shutdown. Trading ends 26 August 2026, and the platform’s operations are planned to end 31 January 2027. That is not a rumour from a third-party site; the shutdown dates come from BitMart’s own announcements. The specific card programme, however, is *not* spelled out with those dates on its own public card page, so the card’s fate is something I have to piece together from the platform-level news.

That distinction matters, and it shapes everything below. I am not reviewing a card you could apply for today. I am reviewing what was on offer, what happened to the programme around it, and — most importantly for you if you are one of the people holding a BitMart balance right now — what your practical options are. The score at the top reflects that: this is not a card to recommend, it is a situation to understand.

The conditions described here are current as of October 28, 2026.

The score: 3.7 out of 10, and who it is for

BitMart scores 3.7 out of 10 in my assessment. That is a low mark, and I want to be honest about why rather than dress it up. A crypto card is judged partly on whether you can actually get one and keep using it, and on whether the company behind it is solid. On both counts this programme is failing: the platform is winding down, and the reliability record is poor. But the score is not zero, because the card’s *design* — had it kept running — was reasonable. It had a free virtual option, a decent cashback structure, and a genuinely useful everyday-use setup. The problem is not the product; the problem is that the product’s provider is closing.

Here is how the score breaks down, criterion by criterion:

Who this suited, in theory: someone who already held crypto on BitMart, wanted a simple prepaid Visa to convert and spend it, did not mind the 1.3% per-transaction fee, and lived in a country where the card worked. The virtual card at $0 with Google Pay was a genuine convenience for everyday online spending.

Who it does not suit, now: almost anyone reading this. If you do not already have a BitMart account and balance, there is nothing to sign up for. And if you are weighing it as a *long-term* spending tool, a programme whose parent platform is closing is the wrong foundation. The audience I would point to this review is specifically existing cardholders who are trying to withdraw their BitMart balance — that is the group for whom the practical questions below actually matter.

What happened to the programme

The cleanest way to describe this is: the card did not fail on its own; the exchange behind it is closing. BitMart announced a phased shutdown on 26 July 2026. On that same day, first-stage restrictions were placed on new activity. For general users, 26 August 2026 was the deadline for the things that need doing — identity verification, closing your position, and submitting withdrawal requests. The platform’s trading operations are planned to end on 31 January 2027. Separately, on 23 July 2026, there was a notice for identified US users.

That sequence — restrict, then verify, then withdraw, then stop — is the shape of a wind-down, and it is worth recognising because it tells you what the company considers urgent. Your withdrawal request is the urgent part. The card itself, the cashback, the ATM network, the metal tier: none of that is what the announcements are about.

Two things I want to be careful about here. First, none of this appears, with these dates, on the BitMart *card* page. The dates come from platform news; the card page is silent. Second, I found no official regulatory action against BitMart in what I checked — this reads as a company wind-down, not a regulator-driven shutdown. Forklog reported that the founder denied misappropriating user funds. I am reporting that as a reported denial, not as a verified fact.

There is one more strand worth noting because it explains why you may be reading conflicting country lists. Official BitMart launch coverage from September 2025 said the card would cover 115+ countries and regions — that is an unofficial figure as reported by Blocktempo and ChainCatcher, not confirmed on the card page. A February 2026 listing from CryptoCardHub named 183 available and 10 restricted countries, including the US, UK, Netherlands, Russia and Ukraine. But a U.Today piece said the card expanded to all 50 US states in early 2026, which would make that list out of date. None of this is confirmed by the card itself, and with the programme closing, the country question has largely been overtaken by the withdrawal question.

If you already have the card

If you are reading this with a BitMart balance and a card in your wallet, this is the section for you. The overriding fact is that the platform behind your balance is closing, so your priority is getting your crypto off BitMart, not spending it.

What the card actually was. It was a Visa, in three forms: a Virtual card, a plastic “BitMart Card,” and a metal “Platinum” card. It settled in US dollars. The balance was converted to USD in real time at the moment of purchase.

Identity and access. The card required Identity Verification Level 2 (KYC Lv.2), with extra documents possible and proof of address required. The age requirement is not stated on the card page. A virtual card was issued immediately on approval; a physical card shipped after approval.

Costs, as they stood. The application fee was $0 for the virtual card, $70 for the plastic card, and $120 for the metal Platinum card. The annual fee was 0 for all of them. Every transaction carried a 1.3% fee. ATM withdrawals cost 2% on the plastic card and 1.5% on the Platinum — though a banner mentioned fee-free ATM “up to 1000U,” and the homepage mentioned a free allowance of 200–1,000 USD per month with 2% charged after that; those conditions are unclear and inconsistent, so I would not rely on them.

Limits. The daily spending limit was $10,000 on the virtual card, $50,000 on the plastic card, and unlimited on the Platinum. Monthly limits are not stated. An unofficial source (Blocktempo and ChainCatcher, September 2025) said there was no fixed cap and that transactions over $250,000 go through security review; treat that as unofficial and unconfirmed.

Funding it. The card was paid from crypto sitting in your BitMart account — the card simply drew on that balance. The listed coins were USDT, USDC, BTC, ETH, SOL, ADA, BMX, XRP, LTC, DOGE, TON and BNB. The networks for those coins were not listed. Note that this is a *spend from a crypto balance* model, not a top-up model: the card page does not state a deposit fee, a minimum top-up, or any fiat top-up. In that sense it was closer to a prepaid card than a debit card (more on that in the background section below).

Cashback. New users got 4.0% cashback on online shopping in the first month, dropping to 3.5% from month two. Grocery and dining paid better: 5.5% in the first month, then 5.0%. The payout asset is not stated. Unofficial sources put the headline figure differently — U.Today said “up to 5.5%,” ChainCatcher said “1–10% by tier and merchant,” and CryptoCardHub said “1–3.5% standard, up to 10% in promotions.” These disagree with the official ranges, so I would trust the official numbers over the marketing headlines.

Wallets and delivery. The virtual card could be added to Google Pay. Apple Pay is not mentioned. Blocked merchant categories are not stated. Delivery times, countries, and replacement cost for the physical cards are not stated either — the page only says physical cards ship and can be tracked in the account.

Withdrawals — the part that matters most now. The card page does not state how to withdraw a card balance. The platform-level picture, which is what applies to you, is less clear: withdrawals may be held for review (for KYC, source of funds, address ownership, Travel Rule, or sanctions reasons), the general-user deadline to submit withdrawals was 26 August 2026, and platform operations are planned to end 31 January 2027. That platform context comes from news and a 7 August 2026 OneKey guide, not from an official BitMart page, and the BitMart Card specifically is not mentioned in it. So I cannot tell you from the card’s own materials how a card balance is withdrawn; I can tell you that the general platform deadline applied to balances, and that BitMart Card is not addressed.

One more thing on support and disputes: the card page says nothing about either. There is a help centre at support.bitmart.com (bitmart.zendesk.com redirects there), but the card materials do not describe dispute or chargeback handling. That silence is worth noting, because chargeback rights are the safety net when a merchant payment goes wrong, and its absence from the card page is not reassuring.

The app. On the iOS App Store the app sat at 2.9/5 from 3.5K ratings (US listing, read on 20 October 2026), running on iPhone, iPod touch and Apple Vision with iOS 13.0+. Interface languages included Russian, Turkish and Ukrainian. The Google Play listing was not read.

What can go wrong

For a card that is closing, the risks are less about exotic fraud and more about timing and access. Let me walk through them honestly.

The withdrawal risk is the central one. BitMart announced a phased shutdown on 26 July 2026, with trading ending 26 August and the platform ceasing on 31 January 2027. Withdrawals were reported as delayed. The Trustpilot record I read on 20 October 2026 stood at 2.3/5 from 2,915 reviews (66 of them in the last 12 months). The themes in those reviews: withdrawals blocked or failing after the wind-down announcement (reviews dated 3 Sep, 18 Sep, 9 Oct and 11 Oct 2026); support silent from a week to a month (August–September 2026); deposits not credited, or still accepted after the suspension (August and October 2026); and users saying they got no direct notice of the closure (September and October 2026). There were also fraud allegations, which I treat as unverified. Notably, I found no card-specific complaints — the complaints are about the platform, not the card. (An older third-party report put the score around 3.1/5 from 2,953 reviews; the figures move as new reviews come in.)

One reviewer reported 280,000 USD blocked and a Hungarian company with roughly 80,000 USD unreleased since 26 July. I include these because they are concrete accounts of money stuck at exactly this kind of moment, not because I have verified them.

Counterparty risk, in plain terms. BitMart’s card is custodial: your crypto sits in the BitMart exchange account, and the card is tied to that balance. That means the company holds your private credentials, and you have to trust it completely. This is the standard trade-off in the category, not a flaw unique to BitMart — but it becomes acute when the custodian is closing. Custodial platforms have a history of failing: Mt. Gox (about US$350 million reported stolen, 2011–2014), Coincheck (about US$400 million, 2018), and Ronin Network (US$625 million, 2022). Holding funds with a custodian carries counterparty and hack risk, and that risk is now concentrated in a firm that has announced it is shutting down.

Nobody is named as the issuer. The issuer, the legal entity, and the licences behind the card are all not stated on the card page. That is a documentation gap, not proof of wrongdoing, but it means that when something goes wrong — a frozen account, a stuck withdrawal, a disputed payment — the page does not tell you which regulated institution is responsible or where to complain. For a card marketed worldwide, knowing which entity stands behind it is basic information.

Security features are unstated. 2FA, freezing the card in the app, spending controls, and insurance are all not stated on the card page. I am not going to claim these were absent; I am saying the card’s own materials do not tell you they existed, which leaves you unable to rely on them.

Where the crypto sits while you wait. Because the card is custodial, the coins are at BitMart, not with you, until you withdraw them. Blockchain transfers are typically irreversible, and a deposit sent on a network the provider does not support, or to an address of another network, can be lost or need manual support recovery with no guarantee. When choosing where to move your balance, that asymmetry matters: an on-chain mistake can be permanent.

Declines and holds, the everyday friction. Any card can have a payment declined and leave a hold on funds that can remain for several days — typically up to 7. And because a card’s BIN identifies the issuing institution and country, some merchants apply extra scrutiny or decline prepaid or foreign cards. That is background, not a BitMart-specific flaw, but it is the kind of thing that gets worse when support is slow.

What to take instead

If you are starting fresh — or if you are a BitMart holder deciding where your money goes next — here are the alternatives I looked at, with their scores and what is actually stated about them. I want to be upfront: for several of these, the official pages I could read simply do not state the basics, and I will say so rather than fill the gaps.

Bybit Card is worth walking through, because it is the one where the card company’s own materials actually tell you what you need to know. Its score is 6.0 out of 10.

• Where it is available. Bybit’s official help centre lists Argentina, AIFC (Kazakhstan), Georgia, Kazakhstan, Australia, Mexico, Brazil, Peru, and Asia Pacific. The application asks for your country of residence; if the country is not supported, Bybit says it “will register your interest.” The cards page is explicit that the product is “not meant for European Economic Area customers” and that “All European Economic Area customer participation is strictly prohibited.” Bybit’s fiat-service restricted list (deposits, withdrawals and One-Click Buy — not the card as such) includes Belarus, the Russian Federation, Serbia, China and the United States, and says Russian users can only make RUB transactions in fiat. No card-specific statement on Russian or Belarusian *citizens* was found, and no citizenship-versus-residence rule was published; the card’s currency “depends on the country of your Advanced Identity Verification.”
• Card types. Virtual and physical cards; a virtual card must be obtained first, the physical card is not available in Peru, and it is rolled out in phases. Networks vary by region: Mastercard prepaid in Argentina; “Mastercard credit card” in AIFC, Georgia, Kazakhstan, Australia and Mexico; Visa prepaid in Brazil and Peru; Visa credit in Asia Pacific. Card fiat currency: USD for AIFC, Georgia, Kazakhstan, Australia and Asia Pacific; ARS for Argentina; MXN for Mexico; BRL for Brazil; PEN or USD for Peru. Validity is 3 years in most regions, 6 in Argentina, 5 in Brazil, Mexico and Peru.
• Costs. Virtual card issuance is free in all regions “until further notice”; no annual or cancellation fee is listed with a value. Physical card issuance or replacement: Australia 29.99 USD; Argentina 5 USD/USDT; Georgia 29.99 USDT; Kazakhstan (AIFC) 29.99 USDT; Asia Pacific 5 USDT; Brazil and Mexico none. VIPs holding an Australia, Kazakhstan (AIFC), Georgia or Asia Pacific physical card pay no issuance or replacement fee. The cards page states “Auto interest, no annual fees.”
• Fees. A crypto conversion fee of 0.9% over the One-Click Sell rate (Australia, Asia Pacific, Georgia, Kazakhstan, Brazil, Mexico), 0.5% in Argentina; Peru is not supported. An FX fee of 2% on top of the network rate (Australia, Asia Pacific, Georgia, Mexico); 2% “International Fee” on purchases outside Kazakhstan even in USD; 7% in Argentina; 1.5% in Brazil; 1% in Peru. FX padding is 0% for the Australia group and Mexico, 5% in Argentina, 1% in Brazil, and the excess is refunded. Argentina additionally lists taxes: VAT 21% on foreign digital services, 30% tax on foreign transactions, and provincial gross-income tax of 1%–13.2%.
• Funding. The card has no balance of its own: it draws on the Funding Account and the Flexible Easy Earn balance, fiat first; if fiat is insufficient, crypto is sold at the “Bybit One-Click Sell exchange rate plus a Bybit Card crypto conversion fee.” Supported cryptos are BTC, ETH, XRP, USDT, USDC and GRAM, with a default priority of USDT > USDC > GRAM > BTC > ETH > XRP that you can reorder in the Card Dashboard. The Funding Account is topped up via Buy Crypto or by depositing crypto from other wallets.
• Rewards. From 5 October 2026 at 10:00 UTC, only crypto-funded transactions earn points or cashback — fiat-funded spending does not. The tiers are: Base 2.00% (5 USD monthly cashback cap, no spend to unlock); Beta 2% (50 USD, 500 USD); Alpha 4% (150 USD, 3,500 USD); Apex 6% (250 USD, 9,500 USD); Omega 8% (400 USD, 12,500 USD); Infinite 10% (600 USD, 25,000 USD). Points are pending for 4 calendar days; cashback in USDT equals points × 0.002; Auto Cashback must be on. A Pay Later instalment bonus adds an extra 1%. There is a welcome offer of 10% cashback up to 110 USDT in the first 30 days, “100% cashback on must-have subscriptions” for VIPs and Alpha and above, and a referral of 20 USDT / 10 USDT.

So why did Bybit score 6.0 and BitMart 3.7? Partly it is documentation and transparency — Bybit’s pages actually tell you the fees, the countries and the mechanics. Partly it is that Bybit is not announcing its own shutdown. Neither score is high, because both are crypto cards with the same underlying category risks. But if you want a card you can actually read the terms of, Bybit is the better-documented of the two.

Young Card at 5.7 is a middle option whose main documented feature is a cashback programme paid in its own YNG token, tiered by Club status — Essential 0.1%, Gold 1.8%, Platinum 3.6%, with Bronze and Silver unstated. Paying cashback in a platform token rather than a stable asset is worth noting on its own, whatever the rate.

MSX at 6.4 is the highest-scoring of the alternatives, but I want to be honest about the reason: I could not find an official page stating who it is for, what the card is, what it costs, or how it is funded. I am not going to dress that up as a strength. A higher number here reflects limited negative findings, not a well-documented product.

One general point about switching, before you choose: crypto cards come in two shapes. A prepaid card draws on a stored balance — crypto is converted and loaded as fiat, and the card spends only that balance, so it cannot overdraw. A standard debit card asks your bank to withdraw from a linked account at the point of purchase. Many crypto cards behave like prepaid cards. BitMart was one of these: your balance converted to USD in real time at purchase. Understanding which model you are in tells you where your money actually is at the moment of payment — which is precisely the question you should be asking of any provider right now.

Who I would recommend it to

Coming back to the bottom line: I would not recommend the BitMart card to anyone as a card to get. The programme is closed, the platform is closing, and the reliability record is poor. There is no version of “sign up for this” that applies in 2026 or after.

I would, however, speak directly to two groups.

If you are an existing cardholder with a BitMart balance: your job now is not spending, it is withdrawal. Work within the platform’s stated deadlines — the general-user deadline for verification, closing position, and submitting withdrawal requests was 26 August 2026, with platform operations planned to end 31 January 2027. Keep your KYC current, submit your withdrawal request, and be aware that withdrawals may be held for review (KYC, source of funds, address ownership, Travel Rule, sanctions). Choose where the funds land carefully: an on-chain transfer to the wrong network or a wrong address can be lost with no guarantee of recovery. And if you are still holding crypto *on* BitMart today, every day is a day the situation could change — the Trustpilot record of blocked withdrawals after the shutdown announcement is the reason I say that plainly.

If you are simply looking for a crypto card in general: look elsewhere. A card whose provider cannot name its own issuer, whose licence is not stated, and whose support has gone silent for weeks in the middle of a closure is not the foundation to build everyday spending on. The card itself was well designed — free virtual card, Google Pay, a real cashback structure, a metal tier for those who wanted it. That design deserves a provider with a future.

Frequently asked questions

What is BitMart card?

It was a prepaid Visa issued through the BitMart exchange, available in three forms — virtual, plastic, and metal “Platinum.” It drew on crypto held in your BitMart account, converting the balance to US dollars in real time at each purchase. It was never a bank account, and it is no longer being issued.

Is BitMart a bank?

No. BitMart is a crypto exchange platform, not a bank. The card page does not name the issuing institution, the legal entity, or any licence behind the card, which means the page itself does not tell you which regulated company is responsible for it. That gap is part of why I rated reliability so low.

Can I still apply for a BitMart card?

No. The BitMart card programme is no longer issuing new cards, and the platform behind it announced a phased shutdown — trading to 26 August 2026 and platform operations planned to end 31 January 2027. If you do not already hold a BitMart account and balance, there is nothing here to sign up for.

How do I withdraw money from BitMart?

The card’s own page does not state how to withdraw a card balance. At the platform level, withdrawals may be held for review (KYC, source of funds, address ownership, Travel Rule, sanctions), the general-user deadline to submit withdrawal requests was 26 August 2026, and operations are planned to end 31 January 2027. If you still hold funds, submit your withdrawal request and keep your identity verification current.

What did the BitMart card cost?

The application fee was $0 for the virtual card, $70 for plastic, and $120 for the metal Platinum card, with a 0 annual fee on all. Every transaction carried a 1.3% fee. ATM withdrawals cost 2% on plastic and 1.5% on Platinum, though a free-allowance figure of up to 1,000 USD was mentioned inconsistently across the site’s pages.

Does the BitMart card require KYC?

Yes. Identity Verification Level 2 (KYC Lv.2) was required, extra documents could be requested, and proof of address was required. The age requirement was not stated on the card page. The app itself had a 2.9/5 rating on the iOS App Store from 3.5K ratings.

Is the BitMart card safe?

Safety here has two layers, and both matter. The card is custodial, meaning BitMart holds your crypto and your credentials — so you are trusting a company that is closing. And the card’s own page does not state whether 2FA, in-app freeze, spending controls, or insurance existed. I found no card-specific complaints, but the platform’s Trustpilot record was 2.3/5 from 2,915 reviews.

Can I add the BitMart card to Apple Wallet?

Apple Pay is not mentioned anywhere on the card page. Google Pay was supported for the virtual card. If Apple Pay matters to you, that alone rules this card out — and since the programme is closed anyway, an alternative that documents its wallet support is the place to look.

How much cashback did the BitMart card give?

Official figures: 4.0% on online shopping in the first month for new users, then 3.5% from month two; 5.5% on grocery and dining in the first month, then 5.0%. The payout asset was not stated. Unofficial sources quoted different, larger headline ranges, which is why I would not plan around a number above the official one.

Is the BitMart card worth it?

As a card to obtain — no, it is closed and the platform is winding down. As a question about the balance you may already hold: the worth is in getting that balance off the exchange before the 31 January 2027 end date, not in spending it. If you want a crypto card going forward, start with one whose provider is still operating.

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