The fee-free headline is true, and the missing numbers are the story

Updated October 2026
Licensed
usAvailable in US
Fast payouts
18+ Only
A payment card next to a phone with a crypto wallet app open

VIIO is worth a look if you want a dollar-denominated Visa card that spends from a stablecoin balance and you are comfortable with a product whose public pages leave more blanks than most. The card’s own terms say it charges no fee, the virtual version is free to create, and everyday spending works the way you would expect a prepaid card to work. That is the good half. The other half is that the country list for issuance is not published, the conversion percentage is not itemised, the crypto top-up network and fee are not named, and the issuing bank is not identified on the pages I read. None of those gaps makes the card bad. They make it something you fund cautiously, at a size you would not mind losing, until you have used it for a couple of months and seen the statements yourself.

VIIO works as a payment card spent from a crypto balance

The conditions described here are current as of October 28, 2026.

The verdict: 6.6 out of 10

VIIO is a Colombian product built around a dollar balance that can be filled with USDC or USDT. That is the whole idea, and for the reader it describes — someone in Colombia who wants a dollar card, who holds stablecoins, and who does not want the bank’s own foreign-currency markup — it is a genuinely useful shape of product. It gets the top marks in this review for cost and for everyday use. It is let down by transparency rather than by anything I found going wrong.

A phone showing a stablecoin transfer screen
Topping up VIIO starts with a transfer to the right network
Criterion Mark Why
Who can get it 5 / 10 Sellers in 200+ countries, but the list of issuing countries is not disclosed; the contract is governed by Colombian law and the product is aimed at Colombia
Cost 8 / 10 Virtual issuance 0 USD, reissue 0 USD, monthly 0 USD; plastic currently exempt but 5 USD at a balance under 50 USD; the terms state the card currently charges no fee; the conversion percentage is not given
Top-up options 6 / 10 USDC and USDT balances, top-up by PSE, bank transfer and crypto to an address or QR; networks not disclosed, crypto top-up fee not named
Reliability and complaints 6 / 10 Persimon S.A.S. (VIIO Colombia), issuer not named; no official incidents or reviews found; iOS 4.0 out of 5 from 12 ratings
Everyday use 8 / 10 Virtual with dynamic CVV and physical contactless, Visa ATMs worldwide, virtual card links to Apple Pay; Google Pay not disclosed
Total 6.6 / 10 Strong on price and daily use, held back by what the public pages leave unsaid

Two groups of people should look elsewhere. If you are outside Colombia and cannot demonstrate a Colombian connection, the evidence I could find does not tell us whether you can open an account — the terms simply do not publish the country list, and asking support is the only way to find out. And if you plan to hold a large balance on this card, the missing conversion rate and the unnamed issuer are reasons to keep it small.

Will they give you the card?

The short answer is: almost certainly if you are a Colombian resident with a Colombian identity and a Colombian bank account to top up from, and nobody outside Colombia can tell you from the public pages whether they qualify.

VIIO’s own pages do not publish an eligibility country list. That is the single most important thing to understand before you spend time on this card. The contract is governed by Colombian law and the product is built for Colombia: the help centre points to a Colombian bank and PSE top-up, and there is a help-centre article about using a passport without a Colombian ID — an article I did not read in full, and which tells you only that people ask this question, not what the answer is.

Meanwhile the card page says merchants in “200+ countries”. That sentence is about where you can spend, not who can hold the card, and conflating the two is the most common mistake in this product category. A card that works in 200 countries and can be opened by anyone is not what is on offer here. What is on offer is a Colombian-issued card with international reach.

So the practical answer to “who gets it”: Colombian residents, going through the KYC steps the terms describe, with identity documents requested by the app. If you are elsewhere, treat the card as unavailable until support says otherwise in writing.

How to get it

Getting the card is a short process, and the steps are described on the card’s terms. There are some specific requirements worth knowing before you start.

The terms do not list which documents you will be asked for, and the KYC levels are not stated — so there is no published answer to “how much can I do at which verification tier”. That matters mainly if you are planning large balances rather than ordinary spending.

What you get is two versions of one card: a virtual card with a dynamic CVV that rotates, and a physical contactless card, both on Visa, both spending from what the card calls a “Digital USD balance”. The physical card is what most people will actually use in a shop; the virtual one is the one you can load into a phone wallet and generate fresh numbers from.

Replacement is where the free picture gets a wrinkle: a replacement physical card is 5 USD, virtual reissue is 0 USD, and both are free if the card is defective or if a disputed charge is resolved in your favour. Delivery countries, time and cost for the physical card are not stated, so if you are not in Colombia this is another reason to start with the virtual card.

What it really costs: Fees, limits and the numbers that are missing

VIIO’s cost profile is the strongest part of this review, and it is worth being precise about why. The monthly fee is zero, the virtual card costs nothing to create and nothing to reissue, and the terms state plainly: “The Card currently does not charge any fee.” The physical card is listed as “No cost (currently exempt)” — but the same page also lists a 5 USD charge in the case where your balance is under 50 USD. Both statements are on the card’s material and they are not quite the same thing, which is exactly the kind of detail that can surprise someone at the worst moment.

A receipt and a card on a café table
What a VIIO payment costs depends on the conversion and currency fees
Fee or limit What the card says
Virtual card issuance Free
Virtual card reissue 0 USD
Physical card issuance “No cost (currently exempt)”; the page also lists 5 USD if the balance is under 50 USD
Monthly fee 0 USD (virtual and physical); fees may be reinstated
Conversion / FX Not itemised — purchases “depend on the VISA type and exchange rate”; no percentage listed; the terms say no fee is charged
ATM withdrawal Available at any Visa ATM worldwide; fee “depends on the ATM operator”; VIIO’s own fee and any free allowance are not listed
Daily and monthly limits Not stated per KYC level; the terms say credit is capped at the value of the digital assets in the account
Rewards Not stated
Tiers Single tier — no paid plans are stated

Now the three everyday payments, because that is where “no fee” needs testing.

A coffee in pesos. You tap the physical card, the terminal asks for pesos, and the card converts your dollar balance. The card says you can “pay in any currency” and that conversion depends on the Visa type and the exchange rate, with no percentage published. So the coffee costs you a conversion, but the size of that conversion is exactly the figure I could not find. This is the payment where the missing number bites most.

A subscription in dollars. If the merchant charges in USD, there is no currency conversion in the middle at all. This is the cleanest transaction the card offers, and it is the one to start with if you want to learn how it behaves.

Withdrawing cash at an ATM. The card works at Visa ATMs worldwide and you can take out local cash in COP, USD, CAD, AUD, EUR, GBP or MXN. The fee “depends on the ATM operator”, VIIO’s own fee is not listed, and no free allowance is stated. For someone whose whole reason for having this card is everyday payment, the ATM number is the one worth asking support for directly.

The honest summary: the fixed fees are genuinely zero, the variable ones are not published. A card that charges you nothing per month can still cost you at the point of conversion, and only the exchange rate will tell you how much.

How to top it up

Top-up works in three ways, and this is the part of the product that is actually built rather than bolted on. You hold USDC and USDT balances, and you can fund the card by PSE, by bank transfer, or by sending crypto to a wallet address or QR code.

The minimum top-up that activates the virtual card is 3 USD. The physical card needs 50 USD in balance.

On withdrawals, for completeness, since people ask: withdrawal is “No cost (currently exempt)” for COP, USD, CAD, AUD, EUR, GBP and MXN, and a transfer to a crypto wallet charges the network fee only, with none from VIIO. What happens to a remaining balance if you close the account is not addressed anywhere I read.

The crypto top-up is the part to be careful with, and the reason is general to this category rather than specific to VIIO. Blockchain transfers are irreversible. If you send on a network the provider does not support, or to an address belonging to a different network, the funds can be lost or need manual recovery with no guarantee. So before your first transfer, confirm the supported network in the app or with support. Also worth knowing: Circle stopped supporting USDC on Tron in February 2024, so “USDC over TRC20” is not a native option anywhere in the ecosystem, and on Ethereum a wallet holding USDT with no ETH cannot send, because gas is paid only in ETH.

Paying with it every day

Day to day, this behaves like a prepaid Visa card. You load a balance, you spend the balance, and it cannot overdraw — the terms cap credit at the value of the digital assets in the account. That last point is a genuine comfort for anyone who has been burned by a card that keeps charging after the money is gone.

The physical card is contactless and the virtual card has a rotating CVV, which is a sensible touch: a card number that changes is worth less if someone has written it down. The virtual card links to Apple Pay, and the token that goes into the phone is device-specific rather than a copy of the number sitting on a server. Google Pay is not disclosed, and blocked merchant categories are not stated — meaning you cannot tell from the public pages whether gambling, for instance, is refused at the till.

Two everyday friction points are worth expecting. First, a card issued in Colombia can look foreign to an overseas shop: the merchant can read the issuing institution and country from the card’s first digits, and some merchants treat foreign or prepaid cards with extra caution or decline them outright. That is not a defect in your account; it is the card’s nationality showing through. Second, address verification — the check that compares the street number and postal code you type at checkout with the issuer’s records — is mainly offered in the US, Canada and the UK and is generally unavailable for foreign-issued cards, which can produce declines at online checkout. If a payment fails online, this is often why.

A declined payment can also leave a hold on your funds that lingers for several days, typically up to seven. That is a normal card-network behaviour, but it is worth remembering before you assume the money has left your balance for good.

The app is iOS, rated 4.0 out of 5 from 12 ratings in the Colombian App Store as I read it — a small sample, and small samples move around. The Google Play rating was not readable because the page was truncated. Support is by email at [email protected] and a help centre, which lists hours as Monday to Friday, 9am to 5pm with no time zone given, in Spanish and English.

Security controls are the ones you would want: instant freeze or cancel in the app, instant alerts, and the PIN blocked after three wrong entries. Whether your crypto is held in custody is not stated, and the terms say VIIO does not receive or manage your money — which is worth noting against the fact that the card’s daily job is to convert and hold a dollar balance for you.

What can go wrong

The most likely ways this card goes wrong for you are not dramatic failures. They are administrative.

Nobody names the bank. The company behind VIIO is Persimon S.A.S., branded “Persimon (VIIO)”, and the footer says it “does not provide or offer regulated financial services”. The terms say VIIO “does not collect public funds”. The issuing bank is not named on the pages I read. For a card funded by stablecoins, that is the gap to think about: your balance sits somewhere, and the public material does not tell you with whom.

The issuer can change its mind. “Currently exempt” and “currently does not charge any fee” are both time-limited statements about a policy, not a guarantee. The terms explicitly say fees may be reinstated. Visa and Mastercard do not issue these cards themselves — they license issuers and can suspend a programme. Precedents are not theoretical: Visa terminated its global agreements with FTX on 13 November 2022 and the FTX US debit card was wound down; Visa suspended WaveCrest in Europe in 2018, closing all WaveCrest-issued programmes. Programme closures typically mean a notice period, then loading and spending stop, then you are asked to withdraw what is left. If you are using this card as a place to hold money rather than a place to spend money, that is the scenario you are exposed to.

Nobody is reviewing it in public. I found no official incidents and no Trustpilot or Reddit reviews of substance. Take that two ways: there is no evidence of a mess, and there is no public record to check. A twelve-rating app and a help centre with unpublished hours is a small operation by any measure.

Disputes have a clock. If you need to contest a payment — fraud, an unauthorised purchase, something not delivered, defective goods — the request has to be filed within five business days of becoming aware, and it is handled under Article 51 of the Colombian Consumer Protection Statute. Five business days is short. If you are outside Colombia, that statute is not your protection, and your route to a refund is the one your own banking law provides, plus whatever the card scheme offers.

Crypto transfers have no undo. As described in How to top it up, they are irreversible on the blockchain, and Tether says it disables tokens in wallets on the OFAC sanctions list and has frozen funds tied to illicit activity, so stablecoins are not censorship-proof either.

Taxes are yours. The IRS treats digital assets as property, so exchanging them for goods, services or dollars generally produces a taxable gain or loss, measured in local fiat currency at the fair market value on the date of the transaction — which can make each card payment funded from crypto a separate disposal. I am not giving tax advice and you should not treat this as any; but if you spend a USDC balance regularly, the bookkeeping is not zero work.

What to take instead

Three alternatives came up in my comparison, and none of them dominates VIIO — they trade different things away.

Score Card Cost Notable limits
International Visa Card 6.7 / 10 U.S.-issued Platinum Visa, virtual; physical “coming soon” 5 USD issuance; Classic free, Pro 9.00 USD/month, Max 19.00 USD/month Not available to residents or registrants of Belarus, mainland China, North Korea, Cuba, India, Iraq, Iran, Israel, Myanmar, Nepal, Nicaragua, Russia, Syria, Turkey, Ukraine, Venezuela, Vietnam; purchases blocked in several of those countries
VIIO 6.6 / 10 Visa virtual with dynamic CVV and physical contactless Virtual free, monthly free; conversion not itemised Issuing-country list not published; contract under Colombian law
UNi Card 6.1 / 10 Mastercard network, multicurrency, spends from the UNi.Global balance No annual fee, no foreign transaction fee; assets converted at live OTC rates Eligibility, funding methods and physical/virtual form not stated
Whop Cards 5.2 / 10 Visa, online and in stores Page says “No extra fees”; no amounts listed Consumer coverage across 31 US states; unsupported consumer countries include Belarus, mainland China, Cuba, Hong Kong, India, Iran, Iraq, Israel, Myanmar, Nepal, Nicaragua, North Korea, Russia, Syria, Turkey, Ukraine, Venezuela, Vietnam

A few comparisons worth making directly.

If you want a stated FX number, the International Visa Card publishes one: use in USD is free on all plans, and foreign currency costs the Visa exchange rate plus a 2% FX fee. That is a figure you can plan against. Its country restrictions are, however, long and explicit, and applied by residence or registration.

If you want no foreign transaction fee stated plainly, UNi Card says “no annual fee or foreign transaction fee” and converts at live over-the-counter rates with “no hidden exchange fees”, and offers spend-to-earn rewards up to 3%. Its eligibility and funding pages tell me less than VIIO’s do.

If you want cash back, Whop offers 5% cashback at select merchants, currently Uber, with more planned — though the payout currency and conditions are not stated, and the product is US-state-bound.

If you want to keep your own keys, none of these four, or any card in this category, gives you that by default. A self-custody-linked card keeps funds in your own wallet until the moment of payment, but you then own the risk of key loss, phishing, and clipboard malware that swaps an address after you copy it.

Who I would recommend it to

I would recommend VIIO to a Colombian resident who already holds USDC or USDT, already has a way to move pesos, and wants to spend stablecoins at a dollar card’s rate without a monthly fee. I would not recommend it as a place to hold a balance you cannot afford to move, and I would not recommend it to anyone who cannot answer “which country is this card issued in” — because on this card, that answer is Colombia, and the material does not pretend otherwise.

Concretely, I would start with the virtual card, top up the 3 USD minimum, and make two or three ordinary payments — one in dollars, one in pesos — before putting anything larger on it. That single afternoon would answer the questions this review could not: what the conversion actually costs you, how the ATM behaves, and whether the app and support hold up when something goes wrong. If those go well, the free monthly fee and the free virtual card make this an unusually cheap way to spend a stablecoin balance.

And if you are reading this hoping for a card that works anywhere, for anyone, with no questions asked: this is not that card, and the honest review is more useful to you than the flattering one.

Frequently asked questions

What is VIIO card?

VIIO is a Visa payment card that spends from a digital dollar balance which can be filled with USDC or USDT. It comes as a virtual card with a rotating CVV and a physical contactless card. Behind it is Persimon S.A.S., trading as VIIO in Colombia, with the contract governed by Colombian law. The card spends like a prepaid card: the balance is loaded first, and credit is capped at the digital assets you hold.

How does the VIIO card work?

You top up a balance, and the card draws on that balance at the till or online. Payments work in any currency, with conversion handled by VIIO and, per the terms, no fee charged — though no conversion percentage is published, so the real cost shows up in the exchange rate. Visa ATMs worldwide can dispense local cash in COP, USD, CAD, AUD, EUR, GBP or MXN, with the fee depending on the ATM operator. The virtual card links to Apple Pay.

Is VIIO a bank?

Not on the evidence of its own pages. The footer says the company “does not provide or offer regulated financial services”, and the terms say VIIO “does not collect public funds”. The issuing bank is not named on the pages I read. What VIIO appears to be is the brand and programme manager on top of an issuing institution, which is the normal structure for cards like this — but the specific bank behind it is not something the public material disclosed.

Who owns VIIO?

VIIO is Persimon S.A.S., branded “Persimon (VIIO)”, and the product is aimed at Colombia. Press coverage from La Republica in January 2025 reported a launch of a USDC dollar card in Colombia with Visa and Dock. Additions for Venezuela and Portugal were not confirmed on the pages I read, so I would not treat them as fact. Who owns Persimon itself is not something the card’s material tells you.

Can I get a VIIO card in my country?

The honest answer is that I cannot tell you, because VIIO does not publish its eligibility country list. What I can say is that the contract is governed by Colombian law, the help centre points to a Colombian bank and PSE for top-ups, and the product is clearly built for Colombian residents. If you are outside Colombia, email [email protected] and ask before you plan anything around this card.

Does VIIO card require KYC?

Yes. The card terms require you to confirm you are of legal age, supply requested information, update it at least yearly, and consent to credit bureau checks. Which documents you will be asked for, and what each verification tier allows, is not stated on the public pages. That gap matters most if you are aiming to hold a larger balance rather than spend small amounts.

How do I activate and use the VIIO virtual card?

Cards arrive deactivated and are switched on in the app. The virtual card is free once the account holds at least 3 USD, and the physical card requires at least 50 USD. For everyday use, add the virtual card to Apple Pay for phone payments, keep the physical contactless card for the till, and use the freeze or cancel controls in the app if anything looks wrong — alerts are instant and the PIN locks after three wrong entries.

How do I top up the VIIO card?

Three ways: PSE in Colombian pesos, currently at no cost; bank transfer in pesos, with no VIIO cost though your bank may charge; and crypto sent to a wallet address or QR code. For the crypto route, confirm the supported network first — blockchain transfers are irreversible, and Circle stopped supporting USDC on Tron in February 2024. On Ethereum, gas is paid in ETH, so a wallet with USDT but no ETH cannot send.

Is VIIO card safe?

Reasonable controls, no public incident record, and gaps you should price in. The card offers instant freeze, instant alerts, a dynamic CVV and PIN lockout after three attempts. But I found no official incidents and no substantive public reviews, the custodian of your balance is not named, and Visa has ended card programmes before — with FTX in November 2022 and WaveCrest in 2018. Treat it as a spending tool sized to what you can withdraw.

Is the VIIO card worth it?

For a Colombian resident spending USDC or USDT, the fixed costs are hard to argue with: no monthly fee, free virtual issuance and reissue, free PSE top-ups currently, and terms stating no fee is charged. What you give up is transparency — no published conversion percentage, no named issuer, no eligibility list. If you only need to spend, it is worth it. If you want a place to store money, or you are outside Colombia, the missing information is the answer.

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